Merchant Terms

1. We now offer protection from any COVID-19 related issues you may encounter on any of your trips.
2. You do not have to settle the bill with the hospital. PGA Sompo TravelCare will take care of your hospitalization & cover emergency treatment.
3. With TravelCare, you are insured for up to Php 1 million in case of an accident and up to Php 2.5 million for emergency medical treatment.
4. You can also claim losses because of personal liability; recover travel expenses in case of trip cancellation/termination; claim in case of loss baggage, baggage delay and flight delay, medical expenses due to COVID - 19.
5. With PGA Sompo’s worldwide emergency assistance partner, you can call an assistance hotline in case of an emergency.
6. For emergency support, please contact Sompo’s 24-hour Go Worldwide Hotline at +632 8866 7388.
7. For claims related enquiries, please contact Sompo at 09177074042 or between 8.30 am to 5.30 pm from Mondays to Fridays, except Public Holidays.
8. For claims related enquiries, please contact Sompo at 09177074042 or between 8.30 am to 5.30 pm from Mondays to Fridays, except Public Holidays.
9. This product is non-cancellable and non-refundable.
10. In case of a claim, you may call PGA Sompo’s Customer Service at (+63) 09177074042
11. Awarding of cashback or points will be done after the booking or travel activity has been consumed.
12. Cashback/points will be awarded in 60-90 days.
13. For more details, see Cashback FAQs.