Merchant Terms

1. Rewards for Returning Customers are 20% less.
2. All payment methods, including COD are permitted.
3. Onitsuka offers free and easy returns within 30 days after delivery – no questions asked! Please ensure that your items do not fall under the list of non-exchangeable and non-refundable brands & items on our site.
4. Exchanges are only available for size and/or color of the same style. We can't accommodate exchange requests for different product. Instead, you can return your original item for a refund and then place a new order for a different item.
5. Returns can be made through our Online Returns Form. All items should be returned within 30 days, with the original invoice and it’s in original packaging.
6. We process information about you in accordance with our Privacy Policy. By using the Website, you consent to such processing and you warrant that all data provided by you are accurate.
7. Returned items reported late by the merchants, and have cashbacks already credited to the user may lead to deductions in future cashback disbursements to reflect the late merchant adjustment.
8. Cashback/points will be awarded in 60-90 days.
9. For more details, see Cashback FAQs.